It was so bad I was blushing. I make about a hundred cold calls a day. They caught me as I answered the phone and told Mr. The call went like this. How do come back from that one?
I told her that no such flight exsists for Hk at that time and i told her what i thought that she is a fraud.
Funniest or Most Embarrassing Phone Experiences
Stick to the scrip and you will be OK. So as I was preparing to talk to the buyer I heard…click. I suppose she is still at work enjoying her bottle and laughing at me. Like my Discover call. Working hard with him for an hour or so, I encouraged him to ask questions of the caller, so as to get to know them a bit, build some trust etc as he worked through the order entry system. I quickly got the right paperwork out and wrote him up. I learned to pay more attention to peoples names when they say it.